Booking, Cancellation & Refund Policy

Last Updated: June 2026

We aim to make booking with Goodbuy Rides simple, flexible and transparent.

Booking

Bookings can be made through our website, WhatsApp or other approved communication channels.

Some services may require advance payment or a deposit to secure your reservation.

Cancellation requests should be made as early as possible.

Cancellation terms may vary depending on the service booked and the policies of our accommodation, transport or experience partners.

Where eligible, approved refunds will be processed using the original payment method.

Some bookings, deposits or third-party services may be non-refundable.

We will do our best to accommodate changes to travel dates, pickup times or itineraries, subject to availability.

Failure to arrive for a confirmed booking without prior notice may result in cancellation without refund, depending on the service provider’s policy.

For specific cancellation terms relating to your booking, please contact our team before confirming your reservation.